![]() ![]() "SCREEN DEFECTIVE, ERRATIC, TOUCH DIDNT WORK" Dealer had to order part, took several weeks to finally resolve." (2019 Chevrolet Equinox Premier 1.6-L 4 Cyl diesel) Phone commands work, but not music apps on the phone." "My phone is paired with the car via bluetooth, but I cannot play music from the phone through the car. It was a nuisance and could have been a symptom of a bigger problem." We had to pull over to the side of the road, shut everything off, open the door, wait ten minutes, open the door, start the car and check for operation. The clock stopped working, radio continued to function. Recently the camera failed to turn off and I had no other screen options other than the camera while driving."Įxternal music device interface (e.g., smart phone, MP3 player) When the system fails I do not have access to camera or gps. It failed again so they replaced the module. According to the dealer, this requires GM to issue an effective software update to resolve the problem." The basic problem appears to be resolved, but software issues continue that limit the functionality of the entire camera system. The cars was taken into the dealer several times that included diagnosis and replacement of parts including the rear facing camera. "The rear camera would sometimes cause a blue screen to appear on the infotainment system when the vehicle was put into reverse. (2019 Chevrolet Equinox LT 1.5-L 4 Cyl turbo) "DEALER VERY REULUCTANT TO FIX, HAD TO GET GENERAL MOTORS INVOLVED" "No functions of this device were available, had to shut down vehicle and restart a reboot." (2019 Chevrolet Equinox Premier 1.5-L 4 Cyl turbo) I blame GM corporate taking a long time or a software fix" "the entire center console froze center console frozen. (2019 Chevrolet Equinox LS 1.5-L 4 Cyl turbo) (2019 Chevrolet Equinox Premier 2.0-L 4 Cyl turbo) The repair was done under the full-factory warranty." It required three (3) separate trips to the local dealer to get the camera system repaired (a camera was replaced). The center stack, viewing screen was not operational at times save for a blue screen and a diagnostic warning statement. "Intermittent outages of the camera system unrelated to weather conditions. An X indicates that the vehicle was not manufactured for a specific year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Based on this data and further analysis, we predict reliability for the latest year. Extra weight is given to the more serious areas such as major engine or transmission problems. The results are presented relative to the average model that year. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. ![]()
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